Visara Master Console Center Troubleshooting Guide Manual de usuario descargar pdf (Pagina 9)

Chapter 1 MCC Software

Troubleshooting Guide 9

Licensing Issues

Description Possible Cause(s) Resolution

MCC license error

displayed.

Missing or incorrect

license.cfg file.

Contact Visara Technical

Support for the required

file and install it as

/usr/ics/license.cfg. See

the Administration

Guide.

Expired license.cfg file. Contact Visara Technical

Support for a new

license.

Description Possible Cause(s) Resolution

Identify and enter correct

The maximum number of

users is already logged in.

See Licensing Issues

above.

X terminal issue. See X terminal Login

Problems 16.

Invalid login message. User not defined as a

Add the user as a login

user. See the

Administration Guide.

User ID not found in

authority file.

User is not defined as a

MCC user.

Add the user as a MCC user

ID with the proper security

groups. See the

Administration Guide.

return the user to the

chooser menu.

X session problems. View the

/usr/home/<user>/.xsession

and .profile files for errors,

and modify as necessary.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 ... 17 18

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Visara Master Console Center Troubleshooting Guide Manual de usuario Pagina 9

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